Introduction
Welcome to MINDFOL.IO (“Website”, “Platform”, “Service”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our Website or use our services.
MINDFOL.IO is owned and operated by NATORA LTD, Company Number HE 479296, incorporated on 08.08.2025, with its registered office at:
Souliou, 18 Strovolos, 2018, Nicosia, Cyprus
We are committed to protecting your privacy and processing your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
By using our Website or creating an account, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect different types of information depending on how you interact with the Platform.
Information You Provide
This may include:
- Full name
- Email address
- Account credentials
- Billing information
- Payment details (processed securely by our payment providers)
- Communications with our support team
- Information you voluntarily submit while using the Platform
Automatically Collected Information
When you use MINDFOL.IO, we may automatically collect technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Language preferences
- Time zone
- Pages visited
- Session activity
- Log information
Usage Information
To improve our services, we may collect information relating to how you use the Platform, including:
- Login history
- Platform activity
- AI feature usage
- Feature interactions
- Preferences and settings
- Performance statistics
- Error reports
This information helps us improve the quality, stability, and functionality of our services.
How We Use Your Information
We use your information to:
- Create and manage user accounts
- Provide access to our services and purchased content
- Process payments
- Verify your identity where required
- Respond to customer support requests
- Improve Platform performance
- Personalize your experience
- Develop and improve features
- Monitor security
- Detect fraud or unauthorized activity
- Comply with legal obligations
- Communicate important service updates
We process personal information only when we have an appropriate legal basis for doing so.
Sharing Your Information
We do not sell your personal information.
We may share information only when reasonably necessary with:
- Payment service providers
- Cloud hosting providers
- Analytics providers
- Customer support platforms
- Identity verification providers, where applicable
- Professional advisers
- Government authorities when legally required
All third-party providers are expected to process and protect personal information in accordance with applicable data protection requirements and relevant contractual obligations.
Data Security
We use commercially reasonable administrative, technical, and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we take reasonable measures to maintain a secure environment, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain user accounts
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized where appropriate.
International Data Transfers
Your information may be processed or stored in countries outside your country of residence.
Where required by applicable law, we implement appropriate safeguards to ensure that personal information receives an adequate level of protection during international transfers.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict certain processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant data protection authority
To exercise these rights, please contact us using the information below.
Third-Party Services
MINDFOL.IO may use selected third-party service providers for specific operational purposes, including payment processing, hosting, analytics, security, and technical support.
We take reasonable steps to review third-party providers before integrating their services with our Platform. Where personal information is shared, it is limited to what is reasonably necessary for the relevant service and handled in accordance with applicable data protection requirements.
Third-party providers may operate under their own privacy policies and terms. MINDFOL.IO clearly distinguishes between services provided directly by us and services provided by independent third parties.
Children’s Privacy
MINDFOL.IO is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to remove such information.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect legal, technical, or operational changes.
The updated version will be published on this page together with its effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
support@mindfol.io