Refund Policy
Introduction
At MINDFOL.IO, we are committed to providing high-quality AI-powered productivity and workspace tools designed to help users organize, plan, and collaborate more effectively.
Before purchasing any paid plan, we encourage you to carefully read this Refund Policy so you understand your rights and our refund conditions.
By completing a purchase, you acknowledge that you have reviewed and accepted the terms described below.
Refund Eligibility
Payments for MINDFOL.IO plans are generally non-refundable.
However, you may qualify for a refund if all of the following conditions are met:
- Your refund request is submitted within ten (10) calendar days of the original purchase date; and
- You have used less than 50% of the features or usage limits included in your purchased plan.
To determine eligibility, we may review your account activity, including login history, feature usage, AI requests, workspace activity, and other relevant usage information.
Refund requests that do not satisfy these conditions may be declined.
How to Request a Refund
If you believe you are eligible for a refund, please contact our support team at:
support@mindfol.io
To help us process your request promptly, please include:
- Your full name
- The email address associated with your account
- The date of purchase
- Your order or payment details (if available)
- A brief explanation of your refund request
Once your request has been reviewed and approved, the refund will be issued to the original payment method used during checkout.
Depending on your payment provider or financial institution, it may take 10 to 14 business days for the refunded amount to appear in your account.
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time.
Any revisions will become effective once published on the Website and will apply to purchases made after the updated version is posted.
Contact Us
If you have any questions regarding this Refund Policy or need assistance with your purchase, please contact us: